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FAQs.

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Have a question about the hotel? Get all the details here to plan for your stay.
Guaranteed check-in is 4:00 p.m. and check-out is noon. Arriving early? We offer complimentary luggage storage.
There sure isn’t! Unlike many area hotels, we don’t charge you a resort fee.

Yes; each item is available for $25 per stay. Please note that the mini bar is not as cold as a fridge, and is not safe for food storage. Rollaway beds are available only for rooms with one king bed. Contact us at 480.376.2600 to inquire about availability.

Sure! Pets stay free at Hotel Valley Ho. Please be sure your pet is fully trained and kept on a leash when outside your room. Pets cannot be left in the room unattended. If you are traveling with a pet, be sure to let us know when you make your reservation. Learn more about what areas your pet can access and our service animal policy here.

Yes; orders can be left at the front desk for you to pick up, or the app may choose to deliver directly to your guestroom (provide your room number when ordering). Please note that the hotel staff does not deliver third-party orders, and we will not share your room number with the person delivering your order.
Beds feature down-alternative pillows and duvets.

You sure can! Check out our awesome rewards program.

The hotel has a no-party policy for guest rooms and suites to ensure that all guests can enjoy a comfortable stay. Please note that if we are made aware that there are too many occupants in a room, or that the noise level is disturbing other guests, hotel security will visit the accommodation and request that the matter be immediately remedied. If security must return again for the same issue, the occupants of the rooms will be evicted without a refund.
Bookings of 5-9 rooms must be approved by our leisure sales manager and may require additional guarantees. Requests for 10+ rooms are considered group blocks and are contracted through our group sales department.

Guaranteed check-in is 4:00 p.m. and check-out is noon. Arriving early? We offer complimentary luggage storage.

There sure isn’t! Unlike many area hotels, we don’t charge you a resort fee.
Hotel Valley Ho is at the west end of historic Old Town Scottsdale, walking distance to the area’s renowned restaurants, shops, galleries and wine tasting rooms. The free Downtown Scottsdale Trolley is a great way to get around and stops near the end of the hotel’s main driveway. The trolley also goes to Scottsdale Fashion Square Mall, about one mile north of the hotel.

You sure can! Check out our awesome rewards program.

Pool access is available to those with guestroom, cabana, and daybed reservations.

Day parking is available through valet for $15 per vehicle, inclusive of tax. Overnight self-service or valet parking is available for $28 per day, plus tax. Take advantage of electric vehicle charging stations for overnight parking; be sure to download the ChargePoint app and create an account.

Phoenix Sky Harbor International Airport (PHX) is the closest major airport, about 10 miles southwest of the hotel.

Phoenix-Mesa Gateway Airport (AZA), about 30 miles southeast of the hotel, offers limited air service through low-cost carriers Allegiant and Spirit Airlines.

Scottsdale Airport, located about 10 miles north of the hotel, services corporate and private jets daily. It does not have commercial airline commuter service.

Get around Scottsdale in style with a vehicle provided by Go Rentals, the only company that will meet you at baggage claim at Phoenix Sky Harbor International Airport. Skip the lines and enjoy a 10% rental discount when you book a room at Hotel Valley Ho.

Wired and wireless internet access is available in guest rooms. Wireless internet is available around the hotel. Basic internet access is complimentary; Choice internet is $9.99 for 24 hours and Premium internet is $14.99 for 24 hours.

There is a 24-hour, high-tech fitness center and movement studio just down the hall from VH Spa, overlooking the OH Pool. There are also men’s and women’s locker rooms and saunas. The fitness center and saunas are complimentary to hotel guests.

Sure! Pets stay free at Hotel Valley Ho. Please be sure your pet is fully trained and kept on a leash when outside your room. If you are traveling with a pet, be sure to let us know when you make your reservation. Learn more about what areas your pet can access and our service animal policy here.

Yes. Accessible Guest Rooms are available, and the hotel features an array of ADA amenities.

All accommodations and interior spaces of the hotel are designated as non-smoking. There are posted/designated areas for tobacco smoking including the exterior balconies/patios of private accommodations.
Due to a high number of requests, and in order to ensure a great guest experience, personal photo shoots are not permitted around the hotel grounds. There are select opportunities for paid photo shoots on site, which require advance approval and signed release forms. Any shoot inside a guest room also requires advanced approval. Please contact us for details.
Resort credit can be applied to food, drinks, and Shop VH purchases. It cannot be applied toward the room rate, special events, spa treatments, or third-party services or products.

Hotel Valley Ho does not have a shuttle. Our Old Town Scottsdale location means you can enjoy walking to the area’s restaurants, boutiques and art galleries, easily grab a taxi or rideshare.

Hotel amenities + information.

Hotel Valley Ho sits on over eight acres of lush grounds, walking distance from Old Town Scottsdale. 

There is a 24-hour, high-tech fitness center and movement studio just down the hall from VH Spa, overlooking the OH Pool. There are also men’s and women’s locker rooms and saunas. The fitness center and saunas are complimentary to hotel guests.

Internet access is available through Ethernet or WiFi connections. Basic Internet access is complimentary; Choice Internet is $9.99 for 24 hours and Premium Internet is $14.99 for 24 hours.
Yes, they are heated to 82 degrees.
Each person permitted to the pool area must be registered to a guest room, cabana, or daybed and is subject to the extra person fee, if applicable.

Yes. Accessible Guest Rooms are available, and the hotel features an array of ADA amenities.

All interior spaces of the hotel are non-smoking. Guest rooms and suites are also designated non-smoking areas, including patios and balconies. Tobacco smoking is permitted only in designated outdoor smoking areas.

Room rates are based on single or double occupancy in guest rooms. Due to alcohol being available in guestrooms, guests must be 21 or older to book. Each additional guest over 18 years of age will be assessed a $25 nightly extra-person fee. The guest rooms and facilities at Hotel Valley Ho have occupancy limitations; please see a guest services representative for details.

Each person permitted to the pool area must be registered to a guest room, cabana, or daybed and is subject to the extra person fee, if applicable.

Room rates include access to VH Spa facilities, the fitness center, pool areas, and complimentary in-room coffee and daily newspaper service (upon request).

Self-service or valet parking is available for $28 per day, plus tax.

Internet access is available through Ethernet or WiFi connections. Basic Internet access is complimentary; Choice Internet is $9.99 for 24 hours and Premium Internet is $14.99 for 24 hours.

The hotel has a no-party policy in its guest rooms and suites. This is enforced in the following manner. If the hotel is made aware that there are too many occupants in a room, or that the noise level is disturbing others through noise complaints or by observation, hotel security will visit the accommodation and request that the matter be immediately remedied. If security must return again for the same issue, the occupants of the rooms will be evicted without a refund.

Cancelation requests must be received at least 48 hours prior to 4 p.m. on check-in day to avoid a fee equal to one night’s room and tax. This fee, if applicable, will be directed to the form of guarantee holding the reservation. Certain rate plans may require full pre-payment with no option for refund. Group reservations may be subject to alternative cancelation policies; please contact the Hotel Valley Ho sales department with questions concerning group reservations.

All guest rooms and suites at Hotel Valley Ho are non-smoking. A $250 cleaning fee will be applied for any evidence of smoking in guest rooms upon departure. Guest room damages will be applied to the form of payment on file, should any occur.

Hotel Valley Ho is a pet-friendly property. Pets stay for free, but are subject to additional fees for any damages resulting from poor pet behavior. Any guest traveling with a pet is required to inform the hotel, so that the staff may properly prepare for the pet’s arrival.

Hotel Valley Ho will obtain an advanced authorization on all forms of payment. This authorization amount will be equal to the room and tax portion of the entire stay, plus an additional $200/night to cover any incidental charges (unless pre-existing billing terms are in place). Additional authorization will be obtained if the pre-set limit is exceeded. Hotel Valley Ho recommends the use of a credit card when checking in to the property. Please note that when using a debit card upon check-in, the financial institution may place a hold equal to twice the estimated charges on an account for up to 10 days after check-out. Please contact specific financial institutions for inquiries on this subject. The form of payment given upon check-in, be it a credit card or debit card, will be used to settle all charges to this account unless pre-existing billing terms are in place.

Hotel Valley Ho is not responsible for any lost or stolen items. It is understood that there are in-room safes and safety deposit boxes available at no additional charge. If any item is lost or stolen, it is the guest’s responsibility to contact the Hotel Valley Ho security department to file a report and make contact with the authorities, if necessary.

Parking, transportation + neighborhood.

Hotel Valley Ho is at the west end of historic Old Town Scottsdale, walking distance to the area’s renowned restaurants, shops, galleries and wine tasting rooms. The free Downtown Scottsdale Trolley is a great way to get around and stops near the end of the hotel’s main driveway. The trolley also goes to Scottsdale Fashion Square Mall, about one mile north of the hotel.

Self-service or valet parking is available for $28 per day, plus tax.

Phoenix Sky Harbor International Airport (PHX) is the closest major airport, about 7 miles southwest of the hotel. Phoenix-Mesa Gateway Airport (AZA), about 30 miles southeast of the hotel, offers limited air service through low-cost carriers Allegiant and Spirit Airlines. Scottsdale Airport, located about 10 miles north of the hotel, services corporate and private jets daily. It does not have commercial airline commuter service.

Get around Scottsdale in style with a vehicle provided by Go Rentals, the only company that will meet you at baggage claim at Phoenix Sky Harbor International Airport. Skip the lines and enjoy a 10% rental discount when you book a room at Hotel Valley Ho.

Yes, overnight resort guests have access to EV chargers in our self-parking area (based on availability). Standard charging rates apply.

Hotel Valley Ho does not have a shuttle. Our Old Town Scottsdale location means you can enjoy walking to the area’s restaurants, boutiques and art galleries, or easily grab a taxi or rideshare.
Room rates are based on single or double occupancy in guest rooms. Due to alcohol being available in guestrooms, guests must be 21 or older to book. Each additional guest over 18 years of age will be assessed a $25 nightly extra-person fee. The guest rooms and facilities at Hotel Valley Ho have occupancy limitations; please see a guest services representative for details.

Each person permitted to the pool area must be registered to a guest room, cabana, or daybed and is subject to the extra person fee, if applicable.

Room rates include access to VH Spa facilities, the fitness center, pool areas, and complimentary in-room coffee and daily newspaper service (upon request).

Self-service or valet parking is available for $28 per day, plus tax.

Internet access is available through Ethernet or WiFi connections. Basic Internet access is complimentary; Choice Internet is $9.99 for 24 hours and Premium Internet is $14.99 for 24 hours.

The hotel has a no-party policy in its guest rooms and suites. This is enforced in the following manner. If the hotel is made aware that there are too many occupants in a room, or that the noise level is disturbing others through noise complaints or by observation, hotel security will visit the accommodation and request that the matter be immediately remedied. If security must return again for the same issue, the occupants of the rooms will be evicted without a refund.

Cancelation requests must be received at least 48 hours prior to 4 p.m. on check-in day to avoid a fee equal to one night’s room and tax. This fee, if applicable, will be directed to the form of guarantee holding the reservation. Certain rate plans may require full pre-payment with no option for refund. Group reservations may be subject to alternative cancelation policies; please contact the Hotel Valley Ho sales department with questions concerning group reservations.

All guest rooms and suites at Hotel Valley Ho are non-smoking. A $250 cleaning fee will be applied for any evidence of smoking in guest rooms upon departure. Guest room damages will be applied to the form of payment on file, should any occur.

Hotel Valley Ho is a pet-friendly property. Pets stay for free, but are subject to additional fees for any damages resulting from poor pet behavior. Any guest traveling with a pet is required to inform the hotel, so that the staff may properly prepare for the pet’s arrival.

Hotel Valley Ho will obtain an advanced authorization on all forms of payment. This authorization amount will be equal to the room and tax portion of the entire stay, plus an additional $200/night to cover any incidental charges (unless pre-existing billing terms are in place). Additional authorization will be obtained if the pre-set limit is exceeded. Hotel Valley Ho recommends the use of a credit card when checking in to the property. Please note that when using a debit card upon check-in, the financial institution may place a hold equal to twice the estimated charges on an account for up to 10 days after check-out. Please contact specific financial institutions for inquiries on this subject. The form of payment given upon check-in, be it a credit card or debit card, will be used to settle all charges to this account unless pre-existing billing terms are in place.

Hotel Valley Ho is not responsible for any lost or stolen items. It is understood that there are in-room safes and safety deposit boxes available at no additional charge. If any item is lost or stolen, it is the guest’s responsibility to contact the Hotel Valley Ho security department to file a report and make contact with the authorities, if necessary.

Policies + reservations.

We obtain an advanced authorization on all forms of payment. This authorization amount will be equal to the room and tax portion of the entire stay, plus an additional $200 nightly to cover any incidental charges (unless pre-existing billing terms are in place). Additional authorization will be obtained if the pre-set limit is exceeded. We recommend the use of a credit card when checking-in to the property. Please note that when using a debit card upon check-in, your financial institution may place a hold equal to twice the estimated charges on an account for up to 10 days after check-out. Your financial institution can answer any questions regarding their hold policy. The form of payment given upon check-in, be it a credit card or debit card, will be used to settle all charges to this account unless pre-existing billing terms are in place.
Resort credit can be applied to food, drinks, and Shop VH purchases. It cannot be applied toward the room rate, special events, spa treatments, or third-party services or products.
Room rates are based on single or double occupancy in guest rooms. Due to alcohol being available in guestrooms, guests must be 21 or older to book. Each additional guest over 18 years of age will be assessed a $25 nightly extra-person fee. The guest rooms and facilities at Hotel Valley Ho have occupancy limitations; please see a guest services representative for details.
Cancelation requests must be received at least 48 hours prior to 4 p.m. on check-in day to avoid a fee equal to one night’s room and tax. This fee, if applicable, will be directed to the form of guarantee holding the reservation. Certain rate plans may require full pre-payment with no option for refund. Group reservations may be subject to alternative cancelation policies; please contact the Hotel Valley Ho sales department with questions concerning group reservations.
All guest rooms and suites at Hotel Valley Ho are non-smoking. A $250 cleaning fee will be applied for any evidence of smoking in guest rooms upon departure. Guest room damages will be applied to the form of payment on file, should any occur.
Hotel Valley Ho is not responsible for any lost or stolen items. It is understood that there are in-room safes and safety deposit boxes available at no additional charge. If any item is lost or stolen, it is the guest’s responsibility to contact the Hotel Valley Ho security department to file a report and make contact with the authorities, if necessary.
Due to a high number of requests, and in order to ensure a great guest experience, personal photo shoots are not permitted around the hotel grounds. There are select opportunities for paid photo shoots on site, which require advance approval and signed release forms. Any shoot inside a guest room also requires advanced approval. Please contact us for details.
Room rates are based on single or double occupancy in guest rooms. Due to alcohol being available in guestrooms, guests must be 21 or older to book. Each additional guest over 18 years of age will be assessed a $25 nightly extra-person fee. The guest rooms and facilities at Hotel Valley Ho have occupancy limitations; please see a guest services representative for details.

Each person permitted to the pool area must be registered to a guest room, cabana, or daybed and is subject to the extra person fee, if applicable.

Room rates include access to VH Spa facilities, the fitness center, pool areas, and complimentary in-room coffee and daily newspaper service (upon request).

Self-service or valet parking is available for $28 per day, plus tax.

Internet access is available through Ethernet or WiFi connections. Basic Internet access is complimentary; Choice Internet is $9.99 for 24 hours and Premium Internet is $14.99 for 24 hours.

The hotel has a no-party policy in its guest rooms and suites. This is enforced in the following manner. If the hotel is made aware that there are too many occupants in a room, or that the noise level is disturbing others through noise complaints or by observation, hotel security will visit the accommodation and request that the matter be immediately remedied. If security must return again for the same issue, the occupants of the rooms will be evicted without a refund.

Cancelation requests must be received at least 48 hours prior to 4 p.m. on check-in day to avoid a fee equal to one night’s room and tax. This fee, if applicable, will be directed to the form of guarantee holding the reservation. Certain rate plans may require full pre-payment with no option for refund. Group reservations may be subject to alternative cancelation policies; please contact the Hotel Valley Ho sales department with questions concerning group reservations.

All guest rooms and suites at Hotel Valley Ho are non-smoking. A $250 cleaning fee will be applied for any evidence of smoking in guest rooms upon departure. Guest room damages will be applied to the form of payment on file, should any occur.

Hotel Valley Ho is a pet-friendly property. Pets stay for free, but are subject to additional fees for any damages resulting from poor pet behavior. Any guest traveling with a pet is required to inform the hotel, so that the staff may properly prepare for the pet’s arrival.

Hotel Valley Ho will obtain an advanced authorization on all forms of payment. This authorization amount will be equal to the room and tax portion of the entire stay, plus an additional $200/night to cover any incidental charges (unless pre-existing billing terms are in place). Additional authorization will be obtained if the pre-set limit is exceeded. Hotel Valley Ho recommends the use of a credit card when checking in to the property. Please note that when using a debit card upon check-in, the financial institution may place a hold equal to twice the estimated charges on an account for up to 10 days after check-out. Please contact specific financial institutions for inquiries on this subject. The form of payment given upon check-in, be it a credit card or debit card, will be used to settle all charges to this account unless pre-existing billing terms are in place.

Hotel Valley Ho is not responsible for any lost or stolen items. It is understood that there are in-room safes and safety deposit boxes available at no additional charge. If any item is lost or stolen, it is the guest’s responsibility to contact the Hotel Valley Ho security department to file a report and make contact with the authorities, if necessary.

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